At Signaturo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-signature platform and related services.
Please read this privacy policy carefully. By using Signaturo, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our e-signature services
- Contact us for support
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name and email address
- Phone number
- Billing address and payment information
- Company name and job title
- Electronic signature data
Document Information
When you use our services, we process documents that you upload for signature. These documents may contain personal information about you or third parties.
Automatically Collected Information
We automatically collect certain information when you visit our website or use our services, including:
- IP address and device information
- Browser type and operating system
- Pages viewed and actions taken
- Date and time of access
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process electronic signatures and manage documents
- Create and maintain audit trails for legal compliance
- Communicate with you about your account and our services
- Send you marketing communications (with your consent)
- Improve and personalize your experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract Performance: To provide our e-signature services to you
- Legitimate Interests: To improve our services and protect against fraud
- Consent: For marketing communications and optional features
- Legal Compliance: To meet our legal and regulatory obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Recipients: When you send documents for signature, recipients will have access to those documents and associated information
- Service Providers: We work with third-party companies that help us operate our services, including cloud hosting, payment processing, and customer support
- Legal Requirements: We may disclose information if required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- 256-bit SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- SOC 2 Type II certified infrastructure
- Regular security audits and penetration testing
- Access controls and authentication measures
- Employee security training
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Maintain legal records and audit trails
- Comply with legal obligations
- Resolve disputes and enforce agreements
Document retention periods may vary based on your subscription plan and applicable laws. You can request deletion of your account and associated data at any time.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a portable copy of your data
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limited processing of your information
To exercise these rights, please contact us at the information provided below.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze website traffic and usage
- Improve our services
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us:
Signaturo by MFIS Group
McDonald Financial and Insurance Services, Inc.
Website: MFISgroup.org
Email: privacy@signaturo.com